OUR SERVICES

SOCIAL &
COMMUNITY

We create environments for communities to build, thrive and develop, whilst keeping them engaged, informed and excited.

SOCIAL &
COMMUNITY

We create environments for communities to build, thrive and develop, whilst keeping them engaged, informed and excited.

BUILDING A COMMUNITY

When we manage communities on social platforms for our clients, are aim is to convert short-term users into long-term, passionate customers. To do this we create and curate authentic, engaging content, humanises the brand to make it more accessible and approachable, and ensure appropriate safety measures are in place to safeguard the community.

We use social listening to analyse all the activity in and around the community, and can pivot on-the-fly to give them more of what they engage with the most.

We all belong to many gaming communities ourselves, so we know how to successfully build them.

THE VALUE OF Community Management

By creating a robust content plan that dovetails with your campaign's marketing beats, we release key information at optimal times to really excite and engage the community. This flow of quality information improves chatter outside of the community, and promotes organic growth elsewhere.

As the campaign progresses, we gather valuable and actionable insights from the various community platforms, and analyse sentiment on how the community see your game.

“Fourth Floor helped our indie games stand out in a year of unprecedented huge releases, crafting an efficient media mix on an indie budget that will guide our strategy for years to come”

Simon Ferrari, Publishing Director,
Fabulous Fear Machine | AMC Games

Simon Ferrari quote, Fabulous Fear Machine

“From start to finish, the team at Fourth Floor consistently demonstrates exceptional professionalism, creativity, and seamless communication, which makes collaboration with them so easy.”

Madeleine Gray,
Director of Communications,
Phantom Brigade | Brace Yourself Games

Madeleine Gray quote, Phantom Brigade